Roof repair · storm damage · exteriors

Answer storm questions
while you’re up on a roof.

AgenX Voice answers from your website: storm questions, service areas, and a clear route to an inspection.

Hear it Send a website

The call comes in.

Sat · 7:45 AMCrew on a roof, after a storm

Hawthorn Roofing

0:00Caller
A branch came down on our roof last night. How do we get someone to look at it?
0:09Voice
Hawthorn inspects storm damage throughout our service area. Use Request an inspection on our website, with your address, what happened, and a few photos taken from the ground.
from Storm damage
0:22Caller
Water is dripping inside the house. Who do we call right now?
0:28Voice
Our storm page lists an after-hours line for active leaks, and I can give you that number now. The team handles emergency tarp requests on that line.
from After-hours line
0:40
A homeowner knows how to get the damage inspected.

Illustrated exchange · Hawthorn Roofing is fictional

The moment, and what it does today.

A storm passes and the phone rings while your crew is on a roof.
It answers where you work and how to request an inspection.
Water is coming in right now.
It gives your published after-hours line for active leaks.
A homeowner asks whether insurance will pay.
It doesn’t advise on coverage. It points to their insurer and your inspection steps.
A caller wants to leave details for the crew.
It gives your published contact path.Taking a message for your team Coming

Homeowners ask the same ten.
Here’s where each answer comes from.

“Do you work in our area?”from Service areas
“A branch hit our roof. Can someone look at it?”from Storm damage
“Water is coming in right now. Who do we call?”from After-hours line
“Do you install metal roofs?”from Roofing services
“Do you do gutters and siding?”from Exterior services
“How much for a new roof?” Your team quotes it
“Will insurance pay for this?” The homeowner’s insurer
“How do we get an estimate?”from Estimate requests
“Do you offer financing?”Not on your pages, so it says so
“Can I talk to someone?” Your published contact path

Illustrative caller questions, not customer testimonials.

It answers the phone.
Your crew does the work.

On the call

Tells homeowners whether you work in their area
Explains your roofing and exterior services
Gives your published inspection steps
Gives your published after-hours line for active leaks

Left to your crew

Judging damage over the phone
Quoting a roof or advising on insurance
Dispatching a crew or promising an arrival time

Start with what you publish.

Roofing and exterior service pages
Service areas, office hours, and your after-hours line
Inspection and estimate request steps

Answers from the knowledge you approve. Says so when it doesn’t know.

Same AgenX Voice on the phone and in the browser.

Booking, live transfer and CRM updates aren’t live yet, and we label them that way.

The first demo explains your published information. It does not diagnose damage, quote a roof, advise on insurance claims, dispatch a crew, or promise an arrival time.

A pilot adds the private knowledge you approve: your documentation, operating procedures, policies and scripts.

Questions from roofing & exteriors.

Will it talk about insurance claims?

No. It doesn’t interpret policies or advise on claims. It explains your published inspection steps and refers coverage questions to the homeowner’s insurer.

Will it quote a roof or promise when a crew can come?

It won’t quote a roof. It books an inspection only into an open time on your calendar, and pricing and diagnosis stay with your team.

What happens when a storm hits after hours?

Voice answers from your published services and storm information, and gives callers your published after-hours line for active leaks.