HVAC · electrical · the trades

You’re on a roof.
Your phone is ringing.

AgenX Voice picks up, answers from your service pages, says so when it doesn’t know, and gives your published estimate path — before they call the next contractor.

Hear it Send a website

The call comes in.

Mon · 10:12 AMCrew on a job in Oak Park

Cedar Home Services

0:00Caller
We just moved to Oak Park. Do you work in our area?
0:06Voice
Welcome to the neighborhood! Yes, Cedar serves Oak Park. Our team handles heating, cooling, and electrical projects throughout the area.
from Service areas
0:15Caller
Great. Our furnace is making a banging noise. What’s wrong with it?
0:21Voice
I can’t diagnose that over the phone — a technician needs to see it. Want me to text you a link to our estimate form?
Won’t diagnose · your published estimate path
0:32Caller
Yes, please.
0:34Text · after the call
Cedar Home Services: here’s your estimate link. Add your address, what you’re hearing, and a few photos.
0:34
Link texted after the caller said yes.

Illustrated exchange · Cedar Home Services is fictional

The moment, and what it does today.

Your crew is on a job when the phone rings.
It answers as your business, from your service pages and areas.
A homeowner asks what a new AC costs.
It won’t guess a price. It gives your published estimate path.
A caller wants the first open slot.
It offers the open times on your calendar and books the one they pick.
Someone wants to leave a message for the team.
It gives your published contact path.Taking a message for your team Coming

Homeowners ask the same ten.
Here’s where each answer comes from.

“Are you open right now?”from Hours
“Do you come out to Oak Park?”from Service areas
“Do you do furnace tune-ups?”from Maintenance
“How much for a new AC?” Your team quotes it
“How soon can someone come out?”from your calendar
“What should I send for an estimate?”from Estimate requests
“Do you do electrical work too?”from Services
“Do you offer a warranty?”Not on your pages, so it says so
“Can I talk to a person?” Your published contact path
“Do you do thermostat upgrades?”from Services

Illustrative caller questions, not customer testimonials.

It answers the phone.
Your crew does the work.

On the call

Tells homeowners whether you serve their area
Explains your services and maintenance plans
Gives your published estimate path or after-hours line
Texts a link the caller asks for after the call, on lines set up for it

Left to your crew

Diagnosing a fault over the phone
Quoting a job
Dispatching a truck or promising an arrival time

Start with what you publish.

Your service pages and coverage areas
Office hours and published contact information
FAQs and your estimate-request process

Answers from the knowledge you approve. Says so when it doesn’t know.

Same AgenX Voice on the phone and in the browser.

Booking, live transfer and CRM updates aren’t live yet, and we label them that way.

The first demo explains your published information. It does not diagnose faults, quote a specific job, dispatch a crew, or promise an arrival time.

A pilot adds the private knowledge you approve: your documentation, operating procedures, policies and scripts.

Questions from home services.

Can it tell a homeowner whether you serve their address?

If your service areas are published, yes. If an address falls outside what your pages say, it says so and points to your contact path.

Will it quote a job or promise an arrival time?

It won’t quote a job. It books a visit only into an open time on your calendar, and pricing and diagnosis stay with your team.

What happens after hours?

Voice answers from your published hours and services, and gives the caller your published way to reach a person.

What happens on an emergency call — no heat, a gas smell?

It doesn’t diagnose. It gives the caller the emergency steps and after-hours line your website publishes. It can’t page your on-call tech yet — warm transfer is on our roadmap.